Help

  1. Accessing your game
    1. I’ve forgotten my details
    2. I’m unable to login
    3. Can multiple phones login at one time?
    4. What phones are supported?
    5. Does the game use mobile data?
  2. In-Game
    1. How many scheduled pub stops are there?
    2. Can we continue the game at a later date?
    3. We’re stuck on a question
    4. The game isn’t working
    5. We’ve had a game issue at one of the pubs
    6. The weather has got really bad!
  3. End of Game
    1. Can we send Game of Stones feedback or a review?
    2. Are there further Game of Stones games in the works?

I’ve forgotten my details

Your login details can be found in the text message sent to your phone, or in the registration email. If you’re unable to find either, then please contact us.

I’m unable to login

Please double-check the credentials sent to you. Both your phone number and room code need to be entered exactly as per your registration email and welcome text message.

Can multiple phones login to one game at a time?

Yes! You can login to multiple phones using the same credentials. If one phone gets an answer correct every other phone will update (after a short delay).

What phones are supported?

Any modern mobile phone will be able to play Game of Stones (iPhone 7 equivalent and above). Older phones may be able to play, however we don’t actively support them. Using the most modern browser available on your phone will aid the experience.

Does the game use mobile data?

Yes. We’re always trying to optimise the experience so that you use as little data as possible. If you have a low data allowance (e.g. < 250MB), we would recommend playing on a phone with more data available.


How many scheduled pub stops are there?

The Covid-19 game has no stops. On our standard game, there are two scheduled pub stops. Halfway at the Forester’s Arms and at the end the Ram.

Can we continue the game at a later date?

Yes, if for any reason you’re unable to finish the game then please log out and call us to rearrange a new date and time to continue.

We’re stuck on a question

Please use the hint button, or enter “skip” to go to the next question. We recommend using the hints first, to get you on the right track. On using a “skip” the correct answer will be given alongside the next riddle.

The game isn’t working

If for any reason the game isn’t working on your phone, then please contact us on 020 3745 5050.

We’ve had a game issue at one of the pubs

Please call us on 020 3745 5050 if you have a negative experience at either pub on the trail.


Can we send Game of Stones feedback or a review?

Please leave a review at TripAdvisor or drop us an email at contact@gameofstonestreasurehunt.com.

Are there further Game of Stones games in the works?

Alongside Kingston we’re setting up a couple of other games across the country. We will be looking for testers for those games on their release. Bridport, Aylesbury and Richmond are coming soon.